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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bret McEnelly

October 6, 2026

5  out of  5
rating by Bret McEnelly
"Nate and his staff were very responsive to our needs and offered services that totally made sense to our situation. The staff is very knowledgeable and Sam was a huge help getting our needs taken care of. Great job!!!"
We responded:
"Bret, I really appreciate you taking the time to share your experience! It’s fantastic to hear that our team could help find the right solutions for you. We always aim to be there when you need us, and it means a lot to know we hit the mark for you. Thanks for choosing us and for the great feedback!"
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Payton Handevidt

September 27, 2026

5  out of  5
rating by Payton Handevidt
"I had a great experience with matousek State Farm! Sam was very helpful walking me through my quote and explaining what’s right from wrong. I highly recommend this office."
We responded:
"Payton, we're really glad to hear Sam was able to make the process easy and clear for you! It means a lot to us that you'd recommend our office, and we're always here if you have more questions down the road. Thanks for choosing our State Farm office!"
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Mac Scheuble

September 25, 2026

5  out of  5
rating by Mac Scheuble
"Sam was awesome to work with about getting me set up with my renters insurance. Easy and smooth process. Will definitely be working with Sam in the Future."
We responded:
"Mac, we’re glad to hear Sam made your renters insurance experience such a breeze! He always aims to make things as simple as possible for our customers. We appreciate you choosing us and look forward to being here whenever you need anything in the future."
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Kevin Moore

September 25, 2026

5  out of  5
rating by Kevin Moore
"Great service by Andy Kuhnell. Answered our questions fast and explained the policy thoroughly."
We responded:
"Kevin, I’m glad to hear Andy took great care of you and made sure everything was clear! We’re always here if more questions come up or if you ever need anything else. Thanks for choosing us for your insurance needs!"
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Cade Mueller

September 24, 2026

5  out of  5
rating by Cade Mueller
"I’ve had a great experience with Nate Matousek State Farm insurance agency. I spoke with Sam and he was very friendly, professional, and always willing to take the time to answer my questions and explain my coverage clearly. They made the insurance process easy and stress-free, and I really appreciate how responsive and helpful they’ve been."
We responded:
"Cade, we're really glad to hear you've had such a positive experience working with our team, especially Sam! It’s great to know we could make the insurance process smooth and clear for you, and we genuinely appreciate your feedback. Thanks for trusting us with your insurance needs!"
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Luke Dahlen

September 24, 2026

5  out of  5
rating by Luke Dahlen
"I had a great experience with the office! They are very knowledgeable and knew exactly how to help!"
We responded:
"Luke, we're really glad to hear you had a great experience with our office and felt well taken care of. Helping folks like you is what we're here for, and we appreciate you choosing us for your insurance needs!"
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Max Balow

September 24, 2026

5  out of  5
rating by Max Balow
"I had a really good experience working with Nate and his team! Everyone was friendly, fun to talk to, and made the whole process go smoothly. They answered all my questions and made sure I had the coverage right for me. I recommend Nate Matousek to anyone looking for great service!"
We responded:
"Max, it was awesome working with you and I’m glad to hear everything went smoothly. My team and I always aim to provide clear answers and help find the best fit, so it’s great to know you felt supported. Thanks for recommending us!"
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Tanner Martinson

September 24, 2026

5  out of  5
rating by Tanner Martinson
"I had a great experience working with Sam at State Farm. Sam was incredibly helpful throughout the quote process, answered all my questions clearly, and made everything easy to understand. Their professionalism, patience, and excellent customer service made the experience smooth and stress free."
We responded:
"Tanner, I’m really glad to hear that Sam took great care of you and made everything straightforward. Our team believes in making things simple and understandable, so your feedback means a lot to us. We appreciate you choosing us for your insurance needs!"
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Thurman Christensen

September 24, 2026

5  out of  5
rating by Thurman Christensen
"Sam did a great job of handling my insurance and was very helpful through the process. I was very pleased with his service."
We responded:
"Hi Thurman, I'm glad to hear Sam took good care of you and made the insurance process go smoothly. We appreciate you choosing our office and look forward to helping with anything you need in the future. Thanks for sharing your experience!"
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gabrielle mclay

September 24, 2026

5  out of  5
rating by gabrielle mclay
"Had nothing but a great experience getting set up with my insurance. It was easy to do, affordable and they helped with any questions I had along the way! Highly recommend them if you're needing help with insurance needs!"
We responded:
"Gabrielle, I'm really glad to hear everything went smoothly and that our team could help answer your questions, it means a lot that you'd recommend us! Thanks for trusting us with your insurance needs!"
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Brenden Stark

September 23, 2026

5  out of  5
rating by Brenden Stark
"Andrew helped me figure out what best fit my needs and made it easy to comprehend as someone who didn’t really know anything about life insurance. I really recommend Nate’s office to anyone looking at life insurance, it was such a positive experience."
We responded:
"Brenden, I’m really glad to hear that Andrew made the life insurance process simple and understandable for you. Hearing that you had a positive experience means a lot to our team here at the office. We appreciate your recommendation and are always here if you need anything else in the future!"
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Shannon Moore

September 23, 2026

5  out of  5
rating by Shannon Moore
"My fiance and I both needed life insurance but we didn’t really know anything about it. Andrew helped us figure out what best fit our needs and made it simple to understand. The whole process was very quick and didn’t take a ton of work for us. Highly recommend Nate’s office to anyone looking at life insurance."
We responded:
"Shannon, I’m really glad to hear Andrew could walk you and your fiancé through the life insurance options and make everything straightforward. We know it can be a lot to sort through, so making the process easy is always our goal! Thanks for giving us a shot and for passing on your recommendation."
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Jordyn

September 17, 2026

5  out of  5
rating by Jordyn
"My policies have changed to a couple different agents over the years just due to my first agent moving and the second retiring but customer care has been consistently great. Kelsey is always prompt and knowledgeable when I reach out with any questions or when I recently needed to make some changes to my policies."
We responded:
"Jordyn, I really appreciate you sticking with us through those changes in agents over the years, it’s great to know you’ve continued to have a positive experience. I’m glad Kelsey has been able to provide you with the quick and knowledgeable support you need. We'll be sure to pass along your kind words."
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Mary Wheeland

August 18, 2026

5  out of  5
rating by Mary Wheeland
"Nate and his entire team are absolutely fantastic. Their customer service is outstanding. I have been a very happy client for years."
We responded:
"Mary, it really means a lot to us that you’ve stuck with our team over the years! We always enjoy working with you and helping with whatever you need. Thanks for being such a valued part of our State Farm family!"
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Vinoth Dhakshinamoorthy

August 14, 2026

5  out of  5
rating by Vinoth Dhakshinamoorthy
"Thank you to the entire team for helping me get the best rates for my car and rental insurance. The team consistently followed up with me every six months to review my coverage and find the best possible quote—and they delivered every time!
The follow-ups were always timely and hassle-free. A special thanks to Rob for his excellent service and for helping me get the best quote. Highly recommend the team!"
We responded:
"Vinoth, we're so glad to hear you had a great experience with our team! We'll be sure to pass along your kind words to Rob, he'll be delighted to hear them. We appreciate your recommendation and look forward to continuing to help out with your insurance needs."
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Jessica Larson

August 4, 2026

5  out of  5
rating by Jessica Larson
"He answered all of my questions and saved me a bunch of money. Great service."
We responded:
"Jessica, I’m really glad I could help you out and that you had a great experience! It’s awesome to hear you saved money and felt taken care of. We appreciate your trust in us for your insurance needs!"
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EmilyJune Wong

July 31, 2026

5  out of  5
rating by EmilyJune Wong
"They were great in paying attention to all of the details through the process of establishing our policies here."
We responded:
"We're really glad to hear you felt supported while setting up your policies with us. Our goal is always to make insurance easier and more straightforward, so it means a lot that you noticed our attention to detail. We appreciate your trust in us for your insurance needs!"
Profile photo of Christina Kreuser

Christina Kreuser

May 5, 2026

5  out of  5
rating by Christina Kreuser
"When I purchased my first home, I did a lot of research on home/auto bundle insurance packages. Not only did State Farm stick out (rate and coverage wise), but Rob and Nate at the Waconia location were nothing but incredibly helpful through this new process for me. Rob made it very easy to go through the process and helped me every step of the way! Their customer service is quick and someone always got back to me in a very timely manner. I have a feeling of insurance security in case something goes wrong and I always have someone to call!!"
We responded:
"I'm really glad to hear that we could make your first home-buying experience a bit smoother, Christina. Rob and I always strive to make the process as straightforward as possible, so it's fantastic to know that you felt supported every step of the way. We're here whenever you need us, and it’s awesome to hear you’re feeling secure with your insurance. Thanks for putting your trust in us here at State Farm in Waconia!"
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Kaitlyn Olmstead

April 23, 2026

5  out of  5
rating by Kaitlyn Olmstead
"Nate did a great job at assisting me with setting up a renters and auto insurance plan! He helped me get the best price possible! I highly recommend going through State Farm for the customer service and the great prices!"
We responded:
"I'm really glad to hear that you had a positive experience with setting up your renters and auto insurance plans, Kaitlyn! Helping you get the coverage you need while delivering excellent service is always our top priority. Thanks for choosing State Farm and for your recommendation!"
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Julian Tolosa

April 20, 2026

5  out of  5
rating by Julian Tolosa
"Very helpful and open about pricing."
We responded:
"I'm really glad to hear that you found our pricing info helpful and transparent, Julian. My team and I strive to make the insurance process as straightforward as possible for everyone. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help with your insurance needs!"
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whitney kearns

April 2, 2026

5  out of  5
rating by whitney kearns
"Very flexible and willing to work with me!"
We responded:
"I'm thrilled to hear that you found our team flexible and easy to work with, Whitney! It's our goal to make sure the process is smooth and accommodating for you. Thanks for trusting us with your insurance needs!"
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Joseph McCullagh

February 23, 2026

5  out of  5
rating by Joseph McCullagh
"Love this team!"
We responded:
"I'm thrilled to hear that you love our team, Joseph! It's always our goal to make sure you have the best experience possible, and your feedback truly motivates us to keep doing what we do. Thanks for being part of our State Farm family!"
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Linda Plessner

February 3, 2026

5  out of  5
rating by Linda Plessner
"All of our experiences with the Nate Matousek State Farm office have been excellent. Their responsiveness is very prompt and all the staff have a genuine customer service approach!"
We responded:
"It's great to hear that you've had such positive experiences with our office, Linda! Our team takes pride in being responsive and providing genuine customer service, so your feedback means a lot to us. Thanks for being a valued part of our State Farm family!"
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Kevin K

January 28, 2026

5  out of  5
rating by Kevin K
"We had storm damage in the summer and went through the restoration in the fall. Nate not only stayed connected with us throughout the process, he also helped us explore every avenue and therefore saved us significant money. Nate emulates State Farm's motto, and we so appreciate it!"
We responded:
"I'm really glad to hear that you were satisfied with how everything turned out, Kevin. It was a pleasure working with you through the storm damage and restoration process. I'm thrilled we could find ways to save you some money along the way. Thanks for being part of our State Farm family!"
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chella sundaraj

January 9, 2026

5  out of  5
rating by chella sundaraj
"I’m very happy with the service I received from Rob at State Farm. He was extremely responsive and made the whole home and auto insurance process easy. He provided several clear options, explained everything in detail, and always got back to me quickly whenever I had questions. I really appreciated his honesty, clarity, and dedication to helping me find the right coverage. I would definitely recommend Rob."
We responded:
"It's awesome, Chella, to hear about your great experience with Rob! We aim to make things as smooth and straightforward as possible, and it sounds like Rob hit the mark. I'll be sure to pass along your kind words to him. Thanks for choosing us for your home and auto insurance needs!"