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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gail chirchir

November 16, 2024

5  out of  5
rating by gail chirchir
"He knows his job, and does it very well. Nate been my state farm insurance Agent. For a month now, and there's no complaints. I would definitely recommend him."
We responded:
"Thank you for taking the time to leave us a review, Gail. It's great to know that things are going smoothly and that you're satisfied with the support you’ve received so far. We appreciate your trust and recommendation!"
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Laura Gehrke

October 31, 2024

5  out of  5
rating by Laura Gehrke
"This office is very easy to work with and goes above and beyond to make sure you have the right coverage at the best price. Mia was so thorough and patient with all my questions and helped us switch coverage very quickly!"
We responded:
"Thank you so much, Laura! We're delighted to hear that you had a great experience with our office and that Mia was able to assist you; she is a gem! Thank you for trusting us with your insurance needs!"
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Anthony Hickl

October 25, 2024

5  out of  5
rating by Anthony Hickl
"I have been a client of Nate Matousek at State Farm for six years and have found that he and his team have always been available to help us get the most value for our insurance dollars. He was able to help us save thousands of dollars when we switched our coverage from another company by carefully evaluating our needs for both auto and home coverage. He also acted directly for us to help us navigate a significant and complex claim to our satisfaction in very quick order."
We responded:
"I really appreciate you taking the time to share your experience, Anthony. It’s great that we could help you save some money while ensuring you have the right coverage. We appreciate your you loyalty and look forward to serving you for many years to come!"
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Trina Olson

October 7, 2024

5  out of  5
rating by Trina Olson
"Working with Andy Kuhnell has been great! He’s answered all my questions and walked me through the levels of detail on both coverage and billing that I wanted to understand. I highly recommend!"
We responded:
"Thank you for the five star review, Trina. It’s fantastic that Andy was able to guide you through all the details and address your questions, he is a rockstar on our team! Your recommendation means a lot to us, we are grateful for your support."
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Kenneth Rose

September 9, 2024

5  out of  5
rating by Kenneth Rose
"This entire team is phenomenal!!! Great communication and truly listens to your needs."
We responded:
"Thank you for the five star review, Kenneth. We always aim to really listen and make sure we're meeting your needs, so it’s fantastic to know we're hitting the mark. We appreciate your business!"
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Ray Olson

August 9, 2024

5  out of  5
rating by Ray Olson
"As a new client with the Nate Matousek Agency, I wanted to share that I’ve been with Farmers for the past 54 years. I met Andy Kuhnell, and after a review of my insurance, I have decided to make the change. Andy was Professional, Educated, and Caring regarding my insurance needs. I highly recommend him and the agency."
We responded:
"Thank you for the five star review, Ray. We'll make sure to pass along your compliment to Andy; he is a valued member of our team. Welcome to the State Farm family; we look forward to serving you for many years to come!"
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Kayde Calyx

July 19, 2024

5  out of  5
rating by Kayde Calyx
"Very friendly and personable. Despite my delayed response he contacted me within the same hour I requested a call to set up my policy."
We responded:
"Thank you for the five star review, Kayde. We take pride in being personable and responsiveness and it's great to know we met the mark. We appreciate your business!"
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Doug Gibson

July 11, 2024

5  out of  5
rating by Doug Gibson
"Friendly, knowledgeable service. would recommend to everyone"
We responded:
"Thank you for the five star review, Doug. We are so grateful to work with customers like you. Thanks for putting your trust in us – we're here for you whenever you need us!"
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Jazz Handz

June 25, 2024

5  out of  5
rating by Jazz Handz
"My car received body damage and shattered window. Working with my insurance was so simple! Received updates thru the entire process and the follow up was timely. I am beyond impressed!!"
We responded:
"Thank you for the five star review! Our goal is to make the process as straightforward as possible, so it's great to know we hit the mark for you. If you need anything else or have any other questions, don't hesitate to reach out."
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Evon U'Ren

June 20, 2024

5  out of  5
rating by Evon U'Ren
"Rob was very professional helping me with everything I needed to switch to State Farm Insurance for Home and Auto. Rob came to my house to find the correct paperwork. I called him different times, he was always very kind and knowledgeable."
We responded:
"Thank you for the five star review, Evon! We're proud to have Rob on our team, and it's always great to know our customers feel well taken care of. We appreciate your business!"
Profile photo of Noah James

Noah James

June 12, 2024

5  out of  5
rating by Noah James
"Andy was very helpful, I came in looking to organize all of my insurance needs through one company to simplify monthly payments and try to save some money. I had shopped insurance rates online and had purchased all of my policies online and was looking for someone who I could talk to in-person with any questions or if I needed a recommendation on coverage. I walked in without an appointment, he took the time to explain to me all of my options, pricing, and his personal recommendations for coverage. He helped me figure out which types of policies would best cover my interests, and which policies and extras weren’t necessary. By the time I left, I had all of my insurance policies switched over to State Farm, saving me over $150/month, simplifying my monthly payments, and giving me an opportunity to meet face-to-face for any future insurance needs. I would recommend to anyone looking to for the perfect combination of customer service and affordability!"
We responded:
"Thanks for the five star review, Noah! Andy is indeed fantastic at what he does, we are lucky to have him on our team. Thank you for trusting us with your insurance needs."
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Abby Broecker

May 28, 2024

5  out of  5
rating by Abby Broecker
"Mia is the best agent we've ever had. She's so fast at responding, giving quotes, adding coverage. We referred our parents as well and they were equally impressed. After years and years with their agent of a different company, they made the switch and raved about the service for weeks. Highly recommend."
We responded:
"This review made our day, Abby! Mia truly is incredible, we're so lucky to have her on our team. It's great customers like you who make our jobs so rewarding. If there's ever anything else you need, you know where to find us!"
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Rapha Farms

May 22, 2024

5  out of  5
rating by Rapha Farms
"I had a policy cancelled with my previous insurance company because of an agent change and they would not rewrite the policy. It’s such a weird time to get coverage now, so I was so excited when I found Nate. I needed to have coverage to do my farmers markets, so it was affecting my business!!"
We responded:
"Thank you for this glowing review! I'm really glad we could step in and get you covered, especially with the busy farmers market season upon us. Nothing's worse than dealing with the stress of an unexpected policy cancellation, so I'm happy we could smooth things over for you."
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Maxwell Petersen

March 29, 2024

5  out of  5
rating by Maxwell Petersen
"Andy did a great job of simplifying things."
We responded:
"Maxwell, Thanks for taking the time to leave a review and the shoutout to Andy. He cares a lot about our customers and we are lucky to have him. Let us know if there's anything else we can do for you in the future."
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michael Roos

March 13, 2024

5  out of  5
rating by michael Roos
"Very responsive and cares to get it right"
We responded:
"Michael, Thanks for taking the time to leave a review! We always strive to provide top-notch service to our customers and it's glad to know that we hit the mark. Let us know if there's anything else we can assist you with in the future."
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Phil Nelson

January 23, 2024

5  out of  5
rating by Phil Nelson
"Been using Nate for the past 6 years. Very good, honest agent!"
We responded:
"Thanks for taking the time to leave a review, Phil. It's been a pleasure working with you for the past 6 years. Honesty is one of our top priorities and we appreciate you recognizing that. Let us know if there's ever anything else we can assist you with."
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Kimberly Lindeen

January 18, 2024

5  out of  5
rating by Kimberly Lindeen
"Our vehicle was involved in a pretty costly hit-and-run shortly after switching over to State Farm. Nate and Mia worked tirelessly to help us out from start to finish. Mia fielded what seemed like 100 calls from my husband and every time he stated how incredibly helpful she was. It’s these situations that remind a person that supporting a local business and being able to call a “real person” will always pay off. I can’t imagine we would have had the same seamless outcome had we been on our own dealing with large insurance companies directly for this accident. We highly recommend the Matousek Team!"
We responded:
"Thanks for taking the time to leave such a positive review, Kimberly! We are so glad to hear that you had a great experience with our team, especially during such a stressful situation. We always strive to provide the best service possible and it's great to know that we were able to help you out from start to finish. It means a lot to us to have satisfied customers like you."
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Laura Leuthold

October 14, 2023

5  out of  5
rating by Laura Leuthold
"We received excellent help switching to home & auto insurance that is cheaper with better coverage than our previous policies with another company! Andy was really helpful and patient as we took our time making decisions."
We responded:
"Thank you, Laura, for the glowing review! We're thrilled that we could provide you with cost-effective and comprehensive insurance. Andy takes pride in delivering the best service, and we appreciate your kind words."
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Nika Hatake

September 19, 2023

5  out of  5
rating by Nika Hatake
"Easy team to talk to and work with. They let me explain my whole situation with my other insurance without interruptions. 10 outta 10 would recommend 👌"
We responded:
"Thank you, Nika, for your kind review! We're delighted to hear that you had a positive experience working with our team. We believe in providing a listening ear to fully understand your unique situation and insurance needs. Your recommendation means a lot to us, and we're here to assist you whenever you require our services. If you have any more questions or need further assistance in the future, please don't hesitate to reach out."
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Brooklyn Stammer

September 14, 2023

5  out of  5
rating by Brooklyn Stammer
"10/10 , worked with Andrew Kuhnell. Was informative, communicative without being overwhelming, and made getting our insurance a pleasurable experience!"
We responded:
"Thank you so much, Brooklyn, for your glowing 10/10 review! We're delighted to hear that working with Andrew made your insurance experience enjoyable. His informative and communicative approach is a testament to our commitment to providing top-notch service. We truly appreciate your trust in Nate Matousek State Farm."
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Val Steffenson

September 12, 2023

5  out of  5
rating by Val Steffenson
"Andy answered all our questions. We are looking forward to having State Farm insurance."
We responded:
"Thank you, Val, for sharing your five-star review and choosing Nate Matousek State Farm for your insurance needs! We're thrilled to hear that Andy was able to provide you with the information you needed and address all your questions. We're here to support you every step of the way as you embark on this insurance journey, and we look forward to serving you with top-notch coverage and assistance in the future."
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John Short

September 2, 2023

5  out of  5
rating by John Short
"Great customer service means a great customer experience. Thanks Andy Kuhnell and Nate Matousek for a great experience working with State Farm and going above and beyond with your service!"
We responded:
"Thank you so much for your five-star review, John! We’re thrilled to have had the opportunity to serve you and provide the insurance solutions you need. If you ever have questions or require assistance, don’t hesitate to contact us."
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William Whitehead

August 31, 2023

5  out of  5
rating by William Whitehead
"Andy was extremely knowledgeable and very helpful setting up our policies. He explained our options very well and he took the time to listen to me and to answer all my questions."
We responded:
"William, thank you for your glowing feedback! We're delighted that Andy's knowledge and assistance exceeded your expectations during the policy setup. His attentive approach and thorough responses reflect our commitment to providing exceptional service. We appreciate your trust in us!"
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Rita Theis

August 17, 2023

5  out of  5
rating by Rita Theis
"The representatives are very friendly and helpful. Pricing seems to be fair and since we have been with the company for over 30 years it doesn't make sense to move. Claims don't always go very smoothly, but in the end we feel we were treated fairly and have been happy with the outcomes."
We responded:
"We're grateful for your 5-star review, Rita! Your loyalty of over 30 years means the world to us. While claims might have posed challenges, we're glad you've felt fairly treated and satisfied with the outcomes. Your trust is our driving force, and we're here for you whenever you need us."
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Greg Fruhwirth

July 25, 2023

5  out of  5
rating by Greg Fruhwirth
"We met State Farm at a golf tournament and they were so nice and informative that we decided to get an estimate on our insurance needs. Andy and the staff went above and beyond to accommodate our needs. Plus the price was $60 a month cheaper. All we can say is “Thanks!”"
We responded:
"Dear Greg, thank you for your fantastic review! We're thrilled that you decided to reach out to State Farm after meeting us at the golf tournament. Providing excellent and informative service is what we strive for, and we're delighted that Andy and our staff went above and beyond to accommodate your insurance needs. Saving you $60 a month is a great bonus, and we're happy to have been able to help. Thank you for choosing State Farm, and we appreciate your kind words. If you ever need further assistance, don't hesitate to reach out. Thanks again!"